Janet

To troubleshoot an error 30 message on a RadCity, perform a connector check to ensure all connectors are secure and in good condition. This guide uses a 2017 RadCity but the steps will be the same ...

An Error 21 on the LCD display often indicates a problem with the power going from the battery to the controller. On an LED display, Pedal Assist Level "0" will flash to display an Error 21. The e...

The brake rotor is a metal disc affixed to each wheel hub that runs in between the brake pads in the brake calipers on the bike frame. When a brake lever is squeezed, the mechanical brake cable pul...

The RadWagon controller can be replaced in the unlikely event it is damaged or determined to be non-functional by Rad Power Bikes Product Support. This guide uses a 2018 RadWagon, but the process w...

An Error 22 on the LCD display often indicates a throttle issue. On an LED display, Pedal Assist Level "1" will flash to display an Error 22. Follow the steps below to troubleshoot the error so yo...

The RadRover rear rack allows a rider to carry gear, use pannier bags, and add accessories to the rear of the bike. Watch the installation video and follow the steps below to install a rear rack o...

Regenerative braking is a feature that recharges the battery when the brakes are applied. All Rad Power Bikes ebikes with a direct drive motor have this feature. The RadCity 4, RadCity Step-Thru 3,...

This guide will show you how to remove and reinstall the rear wheel on a RadWagon. The photos below show a 2018 RadWagon, but the process will be similar for most RadWagon models. Tools Needed: Wo...

An Error 23 on the LCD display often indicates a problem with the motor phase wires. On an LED display, Pedal Assist Level "0" and "1" will flash to display an Error 23. Follow the steps below to ...

The RadRover Fenders are compatible with the 2018 and 2019 model year RadRover.  The installation process is a little different depending on the model year. Watch this video and read the instructio...