Janet

The RadRunner center console is compatible with the RadRunner 1 and RadRunner Plus. The kit comes with the console and hardware. Use the instructions below to install the console. How Big is the C...

Select a heading below to find Rad content on our Help Center, or to contact us with any bike-related questions. If you're in the Seattle area and want to see our Retail and Service hours of operat...

The controller, known as the “brain” of the ebike, connects and controls all of the other electrical components. It can be replaced in the unlikely event it is damaged or determined to be non-funct...

In the unlikely event you see an error 30 message on your RadMini, perform a connector check to ensure all connectors are secure and in good condition. Follow the steps below to check the connector...

We have worked hard to provide Rad riders with high quality puncture resistant tires. Any bike tire, including those with built-in puncture resistance, can go flat under the right (or wrong!) condi...

The RadRunner Passenger Package comes with two custom folding foot pegs, two protective wheel skirts, the elevated rear seat, and a hardware kit. Use the installation video and the instructions bel...

 If you are not confident in your ability to successfully and safely perform all steps, we recommend having the work performed by a local, certified, and reputable bike mechanic.  1. Gather the to...

To troubleshoot an error 30 message on a RadCity, perform a connector check to ensure all connectors are secure and in good condition. This guide uses a 2017 RadCity but the steps will be the same ...

An Error 21 on the LCD display often indicates a problem with the power going from the battery to the controller. On an LED display, Pedal Assist Level "0" will flash to display an Error 21. The e...

The brake rotor is a metal disc affixed to each wheel hub that runs in between the brake pads in the brake calipers on the bike frame. When a brake lever is squeezed, the mechanical brake cable pul...