Janet

Most ebikes by Rad Power Bikes have a suspension fork at the front of the bike, which come equipped with adjustment and lockout mechanisms on the top of the fork. The lockout and preload adjustment...

Welcome to the Rad community!  Shipping Click HERE to learn about our shipping policies and what you can expect once your bike is shipped.  Ebike Assembly & Manuals A list of assembly videos an...

Follow the steps in this guide to learn how to charge, balance, and store your battery. How to Charge and Balance the Battery Battery Charging Details Where to charge Always charge in a safe are...

Ebikes by Rad Power Bikes are designed to be used and enjoyed in a variety of climates and conditions. As with any bike, you need to take care of your ebike to ensure it isn’t damaged by the elemen...

All ebikes by Rad Power Bikes are equipped with an adjustable seatpost, and most models come with an adjustable seat and handlebar. It's important to adjust the bike to the rider's comfort and prop...

A customer account allows current United States customers to track the shipping progress of a current order, review their previous order history, and take part in our Referral Program. A customer a...

As a consumer-direct company, our goal is to make the shipping process of your order as smooth as possible. Once your order is placed, you'll receive an order confirmation email. When your order sh...

The serial number is engraved on the bike frame below the RAD badge at the front of the bike. You can also find the serial number on the sticker on the outside of the box in which your bike was del...

Each ebike from Rad Power Bikes ships with an owner's manual. The most up-to-date manuals for ebikes sold in the U.S. and Canada are linked below. To download a manual for a bike sold in Europe, cl...

The battery and charger that come with Rad Power Bikes ebikes will keep you riding Rad for a very long time. When used as directed, these components can provide years of reliable power and rechargi...