Janet

Over time and with normal use, the RadMini Step-Thru frame hinge quick release lever may loosen and need to be tightened or adjusted. The frame hinge quick release lever may need to be adjusted if:...

The RadCity Step-Thru controller can be replaced in the unlikely event it is damaged or determined to be non-functional by Rad Power Bikes Product Support. Watch the video and follow the steps belo...

A connector check should be performed if the LCD display shows an “Error 30” code. Checking that all connectors are secure and undamaged can help diagnose electrical issues and make sure your ebike...

The wiring harness connects various electrical components and can be replaced in the unlikely event it is damaged or determined to be non-functional by Rad Power Bikes Product Support.  The wiring ...

This guide will show you how to remove and reinstall the rear wheel on a RadCity. The photos below show a 2018 RadCity, but the process will be similar for most RadCity models. Tools Needed: Woode...

The headset of your bike is located inside the headtube and allows the fork steering column and front wheel to rotate and turn. The headset can loosen over time with normal use, so it is important ...

The RadCity controller can be replaced if you are instructed to do so by Rad Power Bikes Product Support. Watch the video and follow the instructions below to replace the controller on your RadCity...

The RadCity wiring harness runs through the downtube and connects various electrical components to the controller. The wiring harness can be replaced if you are instructed to do so by Rad Power Bik...

The pedal assist (PAS) sensor is designed to be replaced in the unlikely event it is damaged or determined to be non-functional by Rad Power Bikes Product Support. The video and instructions below...

In the unlikely event that your bike won't turn on, this guide will help troubleshoot the issue so you can get back to riding Rad as soon as possible! This guide uses a 2019 RadCity Step-Thru but t...