Janet

Below is a list of the most common questions we receive from customers. Can't find what you're looking for? Contact us directly! Bikes & Features Does my bike need to be adjusted when it arrives?...

The shifter can be replaced in the unlikely event it is damaged or determined to be non-functional by Rad Power Bikes Product Support. Follow the steps below to replace the shifter on your bike.  N...

The Fremont Pannier Bag can be attached to any model equipped with a rear rack. The steps below use a 2019 RadCity as an example, but the steps will be very similar for other models. The RadMini an...

All bikes from Rad Power Bikes come equipped with disc brakes. Disc brake systems need to go through a break-in period (a process called "bedding-in") before they are able to function optimally.  B...

A gear shifting system is a useful feature for riders who like to pedal, extend their ebike's range, and travel over hilly terrain. Click a heading below to learn more about gear shifting and how t...

We're always working to ship your order as quickly as possible. Once your order is placed, you'll receive an order confirmation email. When your order ships, you'll receive a shipping confirmation ...

The wiring harness on the RadRover runs through the downtube and connects various electrical components. The wiring harness can be replaced in the unlikely event it is damaged or determined to be n...

Follow this guide to replace a brake lever on your bike in the unlikely event it becomes damaged or determined to be non-functional by Rad Power Bikes Product Support. This guide will show how to r...

RadRunner full fenders are an excellent addition to the RadRunner and are highly recommended for use with the Passenger Package.  Follow the instructions below to install fenders on your RadRunner....

All ebikes by Rad Power Bikes have a maximum weight limit that should not be exceeded to maintain safety and comfort. The total maximum weight limit, or payload capacity, includes the weight of the...