Janet

The top tube bag accessory lets you ride Rad with all the essentials strapped safely to your ebike. Follow the steps below to install the top tube bag on your bike.  If you are not confident in yo...

Are you curious about which accessories will work together, and on which ebikes? Keep an eye out for our compatibility notes, located on each item's product page, for all the details. If you have q...

Follow the steps below to install the side number panels accessory on a RadRunner or RadRunner Plus.  If you are not confident in your ability to successfully and safely perform all steps and/or do...

Most ebikes by Rad Power Bikes have a suspension fork at the front of the bike, which come equipped with adjustment and lockout mechanisms on the top of the fork. The lockout and preload adjustment...

Welcome to the Rad community!  Shipping Click HERE to learn about our shipping policies and what you can expect once your bike is shipped.  Ebike Assembly & Manuals A list of assembly videos an...

Follow the steps in this guide to learn how to charge, balance, and store your battery. How to Charge and Balance the Battery Battery Charging Details Where to charge Always charge in a safe are...

Ebikes by Rad Power Bikes are designed to be used and enjoyed in a variety of climates and conditions. As with any bike, you need to take care of your ebike to ensure it isn’t damaged by the elemen...

All ebikes by Rad Power Bikes are equipped with an adjustable seatpost, and most models come with an adjustable seat and handlebar. It's important to adjust the bike to the rider's comfort and prop...

A customer account allows current United States customers to track the shipping progress of a current order, review their previous order history, and take part in our Referral Program. A customer a...

As a consumer-direct company, our goal is to make the shipping process of your order as smooth as possible. Once your order is placed, you'll receive an order confirmation email. When your order sh...