Janet

When the Pedal Assist Level is set to greater than 0 and a rider is pedaling, a magnet ring near the bottom bracket sends a signal to the pedal assist (PAS) sensor to deliver power assistance to th...

This article will show you (or your bike mechanic) how to test for adequate stem clamp tightness with a handlebar twist test. Performing a handlebar twist test is an important safety check to make ...

In the unlikely event the cranks on your bike are damaged or non-functioning, they can be replaced using the steps below. This article shows a crank replacement on a RadCity Step-Thru 2, but the st...

All ebikes by Rad Power Bikes are equipped with a pedal assist system (PAS) that puts the power of the motor right in your pedal stroke. Over time and with normal use, the PAS sensor connection may...

The tire bead is the edge of the tire that makes contact with the rim (shown below). The tire bead should always be seated on the rim with no visible gaps, indents, or damage. A seated tire bead wi...

The PAS sensor can be replaced if instructed to do so by Rad Power Bikes Product Support. Watch the video and follow the steps below to replace the PAS sensor on your bike. This guide uses a RadCit...

The battery tray is where the battery locks onto the frame. The battery tray delivers power from the battery to the rest of the bike, and is replaceable if needed. If instructed by Product Support ...

The bottom bracket is the part of the frame located directly between the left and right cranks. The bottom bracket shell (the inside of the bottom bracket) houses a spindle which acts as a mount fo...

This article outlines some tips and tricks to remove a bolt that is stuck (with an undamaged head) or stripped (with a damaged head). A stuck bolt has an undamaged head and can occur if there is di...

Follow the steps below to install the RadWagon passenger pegs on your bike.  If you are not confident in your ability to successfully and safely perform all steps, we recommend having the work per...